Privacy policy

In compliance with the Law provisions 15/99 of 13 December on the Protection of Personal Data, we inform all users that:

  • The website is owned by BILPER LABORATORIES, S.L.
  • By this notice, BILPER LABORATORIES, S.L. informs its website users about its Policy on the Protection of Personal Data to allow users to freely and voluntarily provide BILPER LABORATORIES, S.L. personal data that they can require or that may be obtained from users during subscription or registration for any of the services offered by BILPER LABORATORIES, S.L. through its website.
  • Certain services offered on the web BILPER LABORATORIES, S.L. may contain conditions with specific provisions on the protection of Personal Data.


The data provided will be in the customers database, the purpose of this file is to facilitate the orders process and it may be communicated to other Group companies in the event that have expressly authorized it in the appropriate box, to send information about products and services that may be of interest.

When the user decides to register in our database, the requested data is the strictly necessary to achieve the purpose for which it is destined to our website.

For these purposes will require users to provide personal data such as name, address, phone, e-mail, VAT Number. Its usage will be focused solely on achieving these goals, always within the established framework.

At the time of accepting the data, you consent to its usage and, where applicable, its transfer to third parties for the service performance.

BILPER LABORATORIES, S.L. customers may at any time exercise their rights of access, rectification, cancellation and opposition, communicating by email or in writing to or BILPER LABORATORIES, S.L., Pinoa Av., 17, 48170 Zamudio, Vizcaya, Spain.


Personal data collected will be automatically processed and incorporated into the relevant files by BILPER LABORATORIES, S.L., owning and being responsible for its own file. To this end, BILPER LABORATORIES, S.L. will provide users with adequate technical resources that, prior, can access this notice on the Data Protection Policy or any other relevant information and give their consent so that BILPER LABORATORIES, S.L. proceed with the automatic personal data processing.


The purpose of gathering and processing personal data is to maintain the contractual relationship established with BILPER LABORATORIES, S.L., the management, administration, provision, expansion and improvement of services in which the user decides to subscribe, register, or use the adequacy of those services to the users tastes and preferences, the study of the services used by users, the design of new services, sending service updates, sending traditional or electronic technical, operational and commercial information about products and services offered currently and in the future by or through BILPER LABORATORIES, S.L. The purpose of the gathering and processing of personal data also includes sending questionnaires, which the user is not obliged to answer.


When the users log on the website are asked to contribute to BILPER LABORATORIES, S.L. certain information which shall include a valid email address. In addition to the terms and conditions that may be forthcoming in any privacy policy of this website, You acknowledge and agree that BILPER LABORATORIES, S.L. may disclose to third parties, anonymously, a set of data that is contained in its registration.

BILPER LABORATORIES, S.L. will not disclose to third parties your name, email address, phone number, or any other personal information without your prior consent, except if it is necessary to comply with laws or procedures in the existing legislation where such information is relevant or if the personal data transfer is made has stated in this Privacy Pledge website. BILPER LABORATORIES, S.L. may offer third party services and products based on the user preferences indicated during registration or at any subsequent time, such offers may be made by BILPER LABORATORIES, S.L. or third parties.

We recommend the user not to provide the customer ID password or reference numbers provided by BILPER LABORATORIES, S.L. to any other party. To ensure that the protection of trade secrets between BILPER LABORATORIES, S.L. and the user is preserved in all communications, the user must not disclose confidential information to any third party except his lawyer, and vice versa.


For legal reasons, BILPER LABORATORIES, S.L. can and must provide as much information as required to the competent authorities in accordance with Spanish law in case of the corresponding court order, which only occurs when a judge believes that the user is involved in illegal activities. Under this assumption, and with the intention of cooperating with justice, BILPER LABORATORIES, S.L. can record and then provide the police, after the legally required court order, information regarding the IP address that identifies the user’s connection, including the exact time, user names, passwords and other data. In any case, IP addresses and connection times are only recorded for those services where it is suspected that a user could use them illegally.


BILPER LABORATORIES, S.L. reserves the right to change this policy to adapt to new legislation or jurisprudence as well as industry practice. In such cases, BILPER LABORATORIES, S.L. will announce the changes on this page with reasonable notice before putting them into practice.